Privacy Policy

Who we are

Our website address is: https://staging.swingfitacademies.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Analytics

[matomo_opt_out]

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

We collect information about you during the form submission process on our site.

What we collect and store

While you visit our site, we’ll track:

  • Form Fields Data: Forms Fields data includes the available field types when creating a form. We’ll use this to, for example, collect informations like Name, Email and other available fields.
  • Location, IP address and browser type: we’ll use this for purposes like geolocating users and reducing fraudulent activities.
  • Transaction Details: we’ll ask you to enter this so we can, for instance, provide subscription packs, and keep track of your payment details for subscription packs!

We’ll also use cookies to keep track of form elements while you’re browsing our site.

When you fill up a form, we’ll ask you to provide information including your name, address, email, phone number, credit card/payment details and optional account information like username and password and any other form fields available in the form builder. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including transaction details and complaints
  • Process payments and prevent fraud
  • Set up your account for our site
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our form offerings
  • Send you marketing messages, if you choose to receive them
  • Or any other service the built form was created to comply with and it’s necessary information

If you create an account, we will store your name, address, email and phone number, which will be used to populate the form fields for future submissions.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store form submission information for geolocating and marketing purposes. This includes your name, address, email, phone number.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Editors can access:

  • Form submission information and other details related to it
  • Customer information like your name, email and address information.

Our team members have access to this information to help fulfill entries and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you.

Payments

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. We also accept major debit cards.

Please see the Stripe Privacy Policy for more details.

Marketing

We send you emails through Sendinblue. When processing emails, some of your data will be passed to Sendinblue, including information required to process or support the email marketing services, such as the name, email address and any other information that you intend to pass or collect including all collected information through subscription.

Please see the Sendinblue Privacy Policy for more details.

Analytics

[matomo_opt_out]

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Payment Provider

Information shared with our payment provider to process payments includes:

  • Name
  • Email
  • Address
  • Phone
  • City/State/Zip
  • Unique payment identifier
  • Payment provider identifier

To better understand how our provider uses and stores the data shared with them, please see the Stripe Privacy Policy for more details.

This plugin/extension sets the following cookies:

Cancellation Policy for our Evaluation, Coaching, Golf Fitness and Practice & Play Sessions.

At SwingFIT Academies, we strive to provide the best experience for all our clients.

To ensure smooth scheduling and availability, please review our cancellation policy:

Cancellation Notice

  • 24-Hour Notice: Clients must provide at least 24 hours notice to cancel or reschedule a session. Cancellations made within this timeframe will not incur any charges.
  • Late Cancellations: Cancellations made less than 24 hours before the scheduled session will result in a full charge of the session cost.

No-Show Policy

  • No-Show: If a client fails to attend a scheduled session without prior notice, the full session fee will be charged.

Rescheduling

  • Clients are encouraged to reschedule their sessions as needed. Please contact us at least 24 hours in advance to avoid cancellation fees.

Exceptions

  • Exceptions to this policy may be considered for emergencies or extenuating circumstances. Please reach out to us directly to discuss.

Acknowledgment

By booking a session, clients acknowledge and agree to this cancellation policy.

If you have any questions, please feel free to contact us at info@swingfitacademies.com

Thank you for your understanding and cooperation!No Refund Policy

Thank you for choosing SwingFIT Academies for your Indoor Golfing needs.

We are committed to providing you with the highest quality coaching experience.

Please note that all transactions are final and non-refundable.

This includes, but is not limited to, session fees, packages, and memberships.

We encourage you to review our services carefully before making a purchase.

No-Show: If a client fails to attend a scheduled session without prior notice, the full session fee will be charged.

Thank you for your understanding and support!

For any questions or concerns, please feel free to contact us at info@swingfitacademies.com